United Healthcare Shared Services (UHSS) is a subsidiary of UnitedHealth Group, one of the largest health insurance companies in the United States. UHSS provides a range of shared services to support the operations of UnitedHealth Group's various business units, including UnitedHealthcare, Optum, and other affiliates. These services include finance, human resources, information technology, marketing, and procurement, among others. By leveraging economies of scale and expertise, UHSS enables its business units to focus on their core competencies, improving overall efficiency and effectiveness.
The concept of shared services is not new, but it has gained significant traction in recent years as companies seek to optimize their operations and reduce costs. In the healthcare industry, where regulatory requirements and consumer expectations are increasingly complex, shared services can play a critical role in supporting business growth and competitiveness. UHSS has been at the forefront of this trend, developing a robust platform of shared services that support the diverse needs of UnitedHealth Group's business units. With a strong focus on innovation, quality, and customer satisfaction, UHSS has established itself as a leader in the shared services space.
Key Points
- United Healthcare Shared Services (UHSS) provides a range of shared services to support UnitedHealth Group's business units.
- Services include finance, human resources, information technology, marketing, and procurement, among others.
- UHSS enables business units to focus on their core competencies, improving overall efficiency and effectiveness.
- The shared services model has gained significant traction in recent years as companies seek to optimize operations and reduce costs.
- UHSS has established itself as a leader in the shared services space, with a strong focus on innovation, quality, and customer satisfaction.
Services Offered by United Healthcare Shared Services

UHSS offers a comprehensive range of services designed to support the operational needs of UnitedHealth Group’s business units. These services can be broadly categorized into several areas, including finance, human resources, information technology, marketing, and procurement. Within each of these areas, UHSS provides a range of specialized services, from financial planning and analysis to talent management and benefits administration. By leveraging its expertise and scale, UHSS is able to deliver high-quality services that meet the unique needs of each business unit, while also driving overall efficiency and effectiveness.
Finance Services
The finance services offered by UHSS include financial planning and analysis, accounting and financial reporting, treasury management, and risk management. These services are designed to support the financial management needs of UnitedHealth Group’s business units, from budgeting and forecasting to financial reporting and compliance. By providing a centralized platform for financial services, UHSS enables business units to focus on their core competencies, while also ensuring that financial management is handled in a consistent and effective manner.
Finance Service | Description |
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Financial Planning and Analysis | Supports business units in developing financial plans and forecasts, as well as analyzing financial performance. |
Accounting and Financial Reporting | Provides accounting and financial reporting services, including financial statement preparation and compliance. |
Treasury Management | Manages cash and investments, as well as providing treasury services such as cash management and funding. |
Risk Management | Identifies and mitigates financial risks, including market risk, credit risk, and operational risk. |

Human Resources Services

The human resources services offered by UHSS include talent management, benefits administration, payroll, and employee relations. These services are designed to support the human capital needs of UnitedHealth Group’s business units, from recruitment and hiring to benefits administration and employee engagement. By providing a centralized platform for human resources services, UHSS enables business units to focus on their core competencies, while also ensuring that human capital is managed in a consistent and effective manner.
Talent Management
The talent management services offered by UHSS include recruitment, hiring, and retention, as well as performance management and succession planning. These services are designed to support the talent management needs of UnitedHealth Group’s business units, from identifying and attracting top talent to developing and retaining existing employees. By providing a centralized platform for talent management services, UHSS enables business units to focus on their core competencies, while also ensuring that talent is managed in a consistent and effective manner.
Talent Management Service | Description |
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Recruitment and Hiring | Supports business units in identifying and attracting top talent, as well as managing the hiring process. |
Performance Management | Provides performance management services, including goal setting, performance evaluation, and feedback. |
Succession Planning | Identifies and develops future leaders, as well as providing succession planning services to ensure continuity and stability. |
What is the purpose of United Healthcare Shared Services?
+The purpose of United Healthcare Shared Services is to provide a range of shared services to support the operations of UnitedHealth Group's business units, including finance, human resources, information technology, marketing, and procurement.
What services does UHSS offer in the area of finance?
+UHSS offers a range of finance services, including financial planning and analysis, accounting and financial reporting, treasury management, and risk management.
How does UHSS support the human capital needs of UnitedHealth Group's business units?
+UHSS supports the human capital needs of UnitedHealth Group's business units through a range of human resources services, including talent management, benefits administration, payroll, and employee relations.
Meta Description: United Healthcare Shared Services (UHSS) provides a range of shared services to support the operations of UnitedHealth Group’s business units, including finance, human resources, information technology, marketing, and procurement. With a strong focus on innovation, quality, and customer satisfaction, UHSS has established itself as a leader in the shared services space.