The Jacksonville 1 VA Clinic, also known as the Jacksonville VA Outpatient Clinic, is a medical facility operated by the United States Department of Veterans Affairs (VA) to provide healthcare services to eligible veterans in the Jacksonville, Florida area. As a part of the North Florida/South Georgia Veterans Health System, this clinic plays a vital role in delivering comprehensive, patient-centered care to those who have served in the military.
Overview of Services

The Jacksonville 1 VA Clinic offers a wide range of medical services, including primary care, mental health services, laboratory tests, radiology services, and pharmacy services. The primary care team provides routine check-ups, health screenings, and management of chronic conditions such as diabetes, hypertension, and heart disease. Mental health services include counseling, therapy, and treatment for conditions like post-traumatic stress disorder (PTSD), depression, and anxiety.
Specialty Services
In addition to primary care, the clinic provides specialty services such as audiology, optometry, and podiatry. Audiology services include hearing tests and fittings for hearing aids, while optometry services cover eye exams and prescriptions for glasses or contact lenses. Podiatry services focus on the diagnosis and treatment of foot and ankle conditions, including nail care, callus removal, and treatment of fungal infections.
Service Category | Description |
---|---|
Primary Care | Routine check-ups, health screenings, chronic condition management |
Mental Health | Counseling, therapy, treatment for PTSD, depression, anxiety |
Audiology | Hearing tests, hearing aid fittings |
Optometry | Eye exams, prescriptions for glasses or contact lenses |
Podiatry | Nail care, callus removal, treatment of fungal infections |

Accessing Care

To access care at the Jacksonville 1 VA Clinic, veterans must first enroll in the VA healthcare system. This can be done by applying online, by phone, or in person at the clinic. Once enrolled, veterans can schedule appointments with their primary care provider or specialty services. The clinic also offers same-day appointments for urgent needs and telehealth services for remote consultations.
Eligibility and Enrollment
Eligibility for VA healthcare services is based on military service, with most veterans who have served in the active military, naval, or air service qualifying for care. The enrollment process typically involves providing proof of military service and completing an application form. Veterans may also be eligible for copayments or other forms of financial assistance, depending on their income level and disability status.
Key Points
- The Jacksonville 1 VA Clinic provides comprehensive healthcare services to eligible veterans in the Jacksonville area.
- The clinic offers primary care, mental health services, laboratory tests, radiology services, and pharmacy services.
- Specialty services include audiology, optometry, and podiatry.
- Enrollment in the VA healthcare system is required to access care at the clinic.
- Eligibility for VA healthcare services is based on military service, with most veterans qualifying for care.
Quality of Care
The Jacksonville 1 VA Clinic is committed to delivering high-quality care that meets or exceeds national standards. The clinic participates in various quality improvement initiatives, including the VA’s Strategic Analytics for Improvement and Learning (SAIL) program, which aims to improve patient outcomes and satisfaction. The clinic also employs a team of experienced healthcare professionals, including physicians, nurses, and other specialists, who are dedicated to providing patient-centered care.
Performance Metrics
The clinic’s performance is regularly evaluated using a range of metrics, including patient satisfaction scores, clinical quality measures, and operational efficiency metrics. According to the VA’s SAIL program, the Jacksonville 1 VA Clinic has consistently scored high on patient satisfaction surveys, with over 90% of patients reporting that they were satisfied with their care.
What services are available at the Jacksonville 1 VA Clinic?
+The clinic offers a wide range of services, including primary care, mental health services, laboratory tests, radiology services, and pharmacy services, as well as specialty services like audiology, optometry, and podiatry.
How do I enroll in the VA healthcare system?
+To enroll, you can apply online, by phone, or in person at the clinic. You will need to provide proof of military service and complete an application form.
What are the eligibility requirements for VA healthcare services?
+Eligibility is based on military service, with most veterans who have served in the active military, naval, or air service qualifying for care.
In conclusion, the Jacksonville 1 VA Clinic is a vital resource for eligible veterans in the Jacksonville area, providing comprehensive healthcare services and specialty care. By understanding the services available, eligibility requirements, and quality of care, veterans can make informed decisions about their healthcare and access the care they need to maintain their physical and mental well-being.