Aetna Better Health is a managed care organization that provides healthcare services to Medicaid and Medicare beneficiaries. As a provider, it is essential to have access to the right contact information to facilitate communication and resolve any issues that may arise. The Aetna Better Health provider phone number is a crucial piece of information that can help providers navigate the complexities of healthcare management.
Overview of Aetna Better Health

Aetna Better Health is a part of Aetna, a leading health insurance company that offers a range of healthcare products and services. Aetna Better Health is specifically designed to provide healthcare services to vulnerable populations, including Medicaid and Medicare beneficiaries. The organization has a strong commitment to improving the health and well-being of its members, and it works closely with providers to ensure that they receive high-quality, coordinated care.
Aetna Better Health Provider Phone Number
The Aetna Better Health provider phone number is 1-866-827-7190. This phone number is available to providers who need to contact Aetna Better Health for a range of purposes, including:
- Verifying member eligibility and benefits
- Submitting claims and checking claim status
- Requesting prior authorization for medical services
- Reporting issues or concerns related to member care
- Seeking guidance on Aetna Better Health policies and procedures
Providers can call the Aetna Better Health provider phone number Monday through Friday, from 8:00 a.m. to 6:00 p.m. local time. The phone line is staffed by experienced customer service representatives who can provide assistance with a range of issues.
Phone Number | Hours of Operation |
---|---|
1-866-827-7190 | Monday - Friday, 8:00 a.m. - 6:00 p.m. local time |

In addition to the phone number, Aetna Better Health also offers a range of online resources and tools that can help providers manage their patients' care. These resources include:
- Aetna Better Health provider portal: This online portal provides providers with access to a range of tools and resources, including eligibility and benefits information, claim status, and prior authorization requests.
- Aetna Better Health website: The Aetna Better Health website provides a wealth of information on the organization's policies and procedures, as well as resources and tools for providers.
- Aetna Better Health mobile app: The Aetna Better Health mobile app allows providers to access important information and resources on the go.
Key Points

Key Points
- The Aetna Better Health provider phone number is 1-866-827-7190.
- Providers can call the phone number Monday through Friday, from 8:00 a.m. to 6:00 p.m. local time.
- Aetna Better Health offers a range of online resources and tools, including the provider portal, website, and mobile app.
- Providers can use these resources to verify member eligibility and benefits, submit claims, request prior authorization, and report issues or concerns related to member care.
- Aetna Better Health is committed to improving the health and well-being of its members, and it works closely with providers to ensure that they receive high-quality, coordinated care.
By having access to the right contact information and resources, providers can work more effectively with Aetna Better Health to deliver high-quality care to their patients. Whether you are verifying member eligibility, submitting claims, or requesting prior authorization, the Aetna Better Health provider phone number and online resources can help you navigate the complexities of healthcare management.
What is the Aetna Better Health provider phone number?
+The Aetna Better Health provider phone number is 1-866-827-7190.
What are the hours of operation for the Aetna Better Health provider phone number?
+The Aetna Better Health provider phone number is available Monday through Friday, from 8:00 a.m. to 6:00 p.m. local time.
What online resources and tools are available to providers through Aetna Better Health?
+Aetna Better Health offers a range of online resources and tools, including the provider portal, website, and mobile app. These resources provide providers with access to important information and tools, including eligibility and benefits information, claim status, and prior authorization requests.